I have purchased a code and I do not have access to all the Espace virtuel platform content - FOR TEACHERS ONLY
Les codes « livre et cahier numériques » achetés sur notre boutique en ligne donnent uniquement accès aux ressources du livre en question. Si vous souhaitez accéder à toutes les autres ressources de la plateforme, vous devez acheter un accès à la « bibliothèque complète ». Pour cela, rendez-vous sur notre boutique en ligne.
Si vous n'avez pas accès au contenu correspondant à l’accès numérique acheté, nous vous invitons à contacter notre service client en remplissant ce formulaire. Veuillez indiquer le code d'accès que vous essayez d'activer, le nom du produit ainsi que le nom de la boutique en ligne sur laquelle vous l'avez acheté.
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My access code doesn't work
If you wish to activate a code for the first time, you must access your account on the Espace virtuel platform and click on ‘+ Add a code’. If you already have products on your home screen and want to add codes, click on the Content tab and then on ...
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The Espace virtuel platform account and the EMDL website account are different and independent. Therefore, even if you have registered in our store to purchase your access to the content, you must also create an account in Espace virtuel to use the ...
I have purchased a hybrid edition but I cannot activate the contents with the ISBN code
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