What can I do if my Espace virtuel platform account validation link has expired?
If the validation link for your account has expired, please contact our customer service department by completing this form.
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What can I do if I have created an account on Espace virtuel platform but I can't log in?
When you created your account, you should have received an email containing a link to validate your account. If you can't find it in your main mailbox, please check your spam/junk mail folder. If you are unable to find it, or if the validation link ...
What can I do if I have not received the email to validate my Espace virtuel platform account?
If you can't find it in your main mailbox, please check your spam/junk mail folder. This is an email similar to the email below: If you are unable to find it, or if the validation link for your account has expired, please contact our customer service ...
What can I do if I can't register/log in on the Espace virtuel platform?
The Espace virtuel platform account and the EMDL website account are different and independent. Therefore, even if you have registered in our store to purchase your access to the content, you must also create an account in Espace virtuel to use the ...
How to create an account on the platform?
For security reasons and to protect our users' data, Espace virtuel user accounts are strictly for individual use and cannot be used by several people. Click on this link Click on Register and fill in the information required to create your account. ...
I have forgotten my password to log in to the Espace virtuel platform. How can I reset it?
On the home page of the platform, click on the ‘Forgot your password? Then enter your user's e-mail address and press the request a new password button. You will receive an e-mail with instructions for resetting your password similar to the ...