Expiry and reactivation of access
How can I renew my access to the Espace virtuel platform?
Below you will find details of the different accesses available to Espace virtuel: Click here to see all our digital accesses. DIGITAL ACCESS FOR TEACHERS AND STUDENTS: Access to a digital textbook: This 12-month digital-only access to Espace virtuel ...
Why is there an expiration date below my resources?
The expiration date shows the moment when you will no longer have access to the course (when applicable), depending on the product you have purchased. The standard duration of our content is 1 year, calculated from the date when you activated it. If ...
I can't find my access code
- If you have purchased the hybrid edition, the code you need to enter can be found in the manual: When you open the book, on the back cover, you'll find all the information you need to access the Campus platform, as well as the access code, as you ...
I cannot access the resources of my printed textbook - My access to the content with the ISBN code has expired.
The access to the free digital resources of your book (audio, videos, transcriptions, etc.) activated with the ISBN code of the printed textbook will last for 31 days. However, as long as the textbook is still available for sale and therefore still ...
How do I know when my access expires?
If you have purchased a 12-month access: The expiration date of each content appears below its name in the "Contents" tab. If you have entered the ISBN code of your printed book: Standard ISBN code access duration is 31 days. To continue accessing ...
Why does my ISBN code access last only 31 days and how can I reactivate it?
The access to the free digital resources of your book (audio, videos, transcriptions, etc.) activated with the ISBN code of the printed textbook will last for 31 days. However, as long as the textbook is still available for sale and therefore still ...